This policy describes information handled through Cumberland Roofing Experts at https://cumberlandroofingexperts.com. Contact lead@roofleadscenter.com about this policy or a privacy request.
Information you choose to provide
A roofing inquiry asks for name, phone, selected service and permission to respond. You may also provide email, address, municipality, ZIP code, message and preferred contact method. The form includes the clean page path, service and municipality context, form identifier and a retry identifier. The municipality of the page is kept separate from the property city you enter.
Do not submit financial account details, government identification numbers, medical information or other unnecessary sensitive information. Online file uploads are not enabled.
Why the information is used
Inquiry information is used to receive and respond to your request, discuss property needs and manage follow-up. A roofing-request consent is not permission for promotional SMS, newsletters, automated marketing calls or advertising. No marketing subscription is included in the form.
Optional analytics
Analytics remain off until you enable them. When configured and enabled, Roof Leads Center receives clean page URLs, page titles, anonymous visitor and session identifiers, page views, contact-link clicks and form interaction events. Only allowlisted source, medium and campaign labels are retained. Advertising click identifiers, arbitrary query parameters and message contents are not included in analytics events.
A click on a phone link is recorded only as a click; it does not establish that a call connected or was answered. No call recording is implemented by this website. Google Analytics and Google Tag Manager are not deployed in this version.
Necessary security and providers
The hosting service processes requests and may process network metadata needed to deliver and protect the site. The contact endpoint validates requests and limits repeated submissions. If configured, Cloudflare Turnstile provides a security challenge, and a Redis service holds short-lived rate-limit counters keyed by a hash of the network address.
Roof Leads Center receives service inquiries through a server-to-server connection and stores them for customer relationship management. Optional analytics use a separate public endpoint. Email requests are handled by the mailbox provider. These providers process data for their respective services; no sale or targeted-advertising sharing is implemented by this site.
Your choices
You can request roofing service, call and email without analytics. Use Privacy Choices or the footer’s Cookie Settings control to update browser choices. Global Privacy Control keeps the marketing setting disabled. No advertising tags are currently deployed even when the marketing preference is enabled.
Storage and retention
Your consent decision is kept in this browser for up to 180 days. Optional analytics use a session that renews after 30 minutes of inactivity; its stored record expires after 180 days and is removed on the next visit or when analytics are withdrawn. Necessary rate-limit counters expire after ten minutes. See the Cookie Policy for the actual browser-storage inventory.
Inquiry records are retained as needed to respond, manage an ongoing relationship and meet applicable recordkeeping obligations. This website does not implement automatic deletion of CRM records or promise an unverified fixed retention period. You may ask about or request deletion of your records through the process below.
Privacy requests and verification
Use Privacy Request for access, correction, deletion, opt-out or another concern. The request begins an email conversation; it does not expose or automatically export CRM records. Identity and authority must be reasonably verified before account information is disclosed or changed. Available rights and exceptions depend on the applicable law and circumstances.
Updates and contact
Changes to implemented technologies or data uses should be reflected here. The date above identifies this version. Send questions to lead@roofleadscenter.com or call (914) 906-5748.